Terms of service

Effective Date: 28/7/2026

Welcome to UrbanHive. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.

1. Overview

UrbanHive is a premium streetwear brand offering apparel and related products through our online store. These Terms apply to all visitors, customers, and users of our website.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use our services.

3. Products and Availability

We strive to display our products as accurately as possible. However:

  • Product colors may vary slightly depending on your screen settings.
  • Product descriptions, images, and pricing are subject to change without notice.
  • We reserve the right to discontinue products or limit quantities at any time.

All orders are subject to product availability.

4. Pricing and Payments

All prices are displayed in the applicable currency and exclude taxes, duties, or shipping charges unless otherwise stated.

We accept secure payments through the payment methods available at checkout.

UrbanHive reserves the right to cancel or refuse any order if fraudulent or unauthorized activity is suspected.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Product unavailability
  • Pricing or technical errors
  • Suspected fraud
  • Violation of these Terms

If payment has already been processed, any applicable refund will be issued promptly.

6. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

UrbanHive is not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Weather conditions
  • Incorrect shipping information provided by the customer
  • Events beyond our reasonable control

Customers are responsible for providing accurate shipping details.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product designs
  • Images
  • Graphics
  • Videos
  • Text
  • Website layout
  • Branding

is the property of UrbanHive or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use any content without prior written permission.

9. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Attempt to gain unauthorized access to our systems.
  • Upload harmful software or malicious code.
  • Interfere with the operation or security of the website.
  • Use our content without permission.

We reserve the right to suspend or terminate access for users who violate these Terms.

10. User-Generated Content

If you submit reviews, comments, photos, or other content to UrbanHive, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and share that content for marketing and promotional purposes.

You represent that you own or have the necessary rights to any content you submit.

11. Limitation of Liability

To the fullest extent permitted by law, UrbanHive shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

12. Disclaimer

Our website and services are provided on an "as is" and "as available" basis.

While we strive to ensure accuracy, we do not guarantee that:

  • The website will always be uninterrupted or error-free.
  • Product descriptions are completely free from inaccuracies.
  • The website will always be secure or free from viruses.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

UrbanHive is not responsible for the content, privacy practices, or services provided by third-party websites.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, legal requirements, or services.

Any updates will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where UrbanHive operates, without regard to conflict of law principles.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

UrbanHive

Email: urbanhivec@gmail.com

Website: www.urbanhivecollectives.store